PRIVACY POLICY — ESSVIA SRL

ESSVIA SRL respects the privacy of its customers and is committed to protecting their personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national laws.

1. Data Controller

ESSVIA SRL
Address: Str. Cistercienilor 193, Cisnădioara, Sibiu, Romania
Email: essvia@protonmail.com

2. Personal Data We Process

ESSVIA SRL receives personal data exclusively through partner platforms such as eMAG Marketplace or other authorized marketplaces.

The data may include:

• Full name

• Delivery address

• Phone number

• Email address

• Order details
  
  

We do not collect personal data directly through our own website.

3. Purpose of Processing

Personal data is used only for the following purposes:

• Processing and managing customer orders

• Shipping and delivery arrangements

• Compliance with legal obligations (invoicing, accounting, warranties)

We do not use personal data for marketing and we do not share it with unauthorized third parties

4. Legal Basis

Data processing is based on Article 6(1)(b) GDPR — performance of a contract (processing and delivering the order).

5. Data Sharing

Customer data may be shared only with:

• Courier companies (for delivery)

• Accounting service providers (for legal requirements)

• Marketplace platforms through which the order was placed (e.g., eMAG)

ESSVIA SRL does not sell or distribute customer data for commercial purposes.

6. Data Retention

Personal data is retained only as long as necessary for:

• completing the order
  
  

• fulfilling legal and accounting obligations
  7. Users’ Rights (GDPR)

Customers have the right to:

• access their data

• request correction or deletion

• restrict processing

• object to processing

• request data portability

Requests can be sent to: essvia@protonmail.com

8. Data Security

ESSVIA SRL applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data.

This includes restricted access, secure storage, and data sharing only with GDPR-compliant partners.9. Contact

For questions related to personal data protection, please contact:
📩 essvia@protonmail.com